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Canadians & AI: Trust and Regulation

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Key Insights

AI Trust Increases with Usage Frequency

1

Canadians’ trust in AI-generated information is divided with just over half (54%) saying they trust the information

2

Among Canadians who use AI at least weekly, 77% say they trust AI platforms

3

Trust heavily depends on the type of information being sought

Sharing Information with AI in the Past 3 Months

One-in-three frequent AI users are sharing details about their personal lives, yet fewer are sharing financial information.

Sharing Info With AI

Automatic Purchase Decisions Made by AI

37% of respondents said they would be comfortable allowing AI to automatically select a product or service based on their preferences.

Automatic Purchase Decisions

AI Skepticism

With one-in-three Canadians viewing AI as a positive force in society, many remain skeptical about the broader implications of an AI-driven future across a range of issues.

%

agree that AI-generated misinformation will be one of society’s biggest challenges.

%

agree that AI poses a serious
risk to personal privacy.

%

agree that if a product uses AI,
they are less likely to trust it.

Sample

Wave 1: n = 2,028

Wave 2: n = 2,020

Online Canadian adults, aged 18 and older.

The sample was weighted to be representative of adults nationwide according to region, gender, age, household income, and education, based on the Canadian census.

For comparison purposes only, a probability sample of this size would yield a margin of error of +/-2.2%, 19 times out of 20.

Field Window

Wave 1: October 24-29, 2025

Wave 2: February 11-18, 2026

Study

This tracking study is designed to understand the current landscape of Canadians’ knowledge, perceptions, and use of artificial intelligence platforms.